Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Connect your tools via API or MCP

  Access launches and manage your listings through REST API or MCP for AI assistants.

Badges and links

• How do badges and links work on Velora Launch?

  Display our badge to go live, choose your link type, and earn honour badges as you climb the table.

Pricing and payments

• Bundle or done-for-you: which listing plays?

  Two routes to the momentum table on other launch sites. One's self-serve, one's hands-off. Here's the difference.

• What's the price in this matchweek?

  Every cost on Velora Launch, what you get for each, and how VAT works at checkout.

• What's the refund policy at Velora Launch?

  Purchases stay final. One exception: rejected listings. Chargebacks pause your products until resolved.

• Where does VAT land on the Velora Launch scorecard?

  VAT rates vary by your location and VAT status. Here's how the table works: what gets added, how to claim it back, and where to find your invoice.

Your account

• How do I claim and verify my listing?

  Take ownership of your listing and earn the Verified badge by proving domain control.

• How do I edit my listing once it goes live?

  Jump into the editor, tweak anything, and your changes take effect the moment you hit save.

• Manage your Velora Launch account and email settings

  Control your communications, update your sign-in address, or request full account removal and data deletion.

• Why is my listing stuck in the waiting room?

  Complete your founder profile to move your listing from the waiting area into the momentum table.

• Set your notification line-up

  Pick how you hear from Velora Launch: email, Telegram or Slack, and instant or digest.

• Where do you find each account page?

  Sign in at /account to see your listings, money, settings and help links.

Launching

• Can I list in more than one category?

  Your main category is free. Extra categories are a paid add-on to boost your visibility across the board.

• Free listing or paid launch? Your matchday choice

  See what you get with a free listing versus a paid launch on the Velora momentum table.

• How do I relaunch my listing and climb the table again?

  Relaunch your product in a future week and keep all the community votes you've banked.

Getting help

• Where to find help and contact the team

  Use the help button to search articles, chat with our AI assistant, or escalate to the staff.

Getting started

• How do you get your product on the momentum table?

  Submit your site, complete your profile, choose your launch week, and climb the rankings with community votes.

Community

• How do the momentum tables work?

  Three leaderboards track launches by votes, spend and domain authority. The weekly winners' board crowns top climbers.

• How do votes climb the Velora momentum table?

  Sign in to vote on live launches. One vote per listing, per person. Community decides the order—payment never changes the board.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.