Manage your Velora Launch account and email settings
Control your communications, update your sign-in address, or request full account removal and data deletion.
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Your notification lineup
Each notice email includes a direct unsubscribe option for that message type. For more tactical control, head to /account/notifications to pick which notices reach you and how regularly.
Certain emails always come through: receipts, refunds, payment issues, listing suspensions and security alerts. These are non-negotiable—they keep your account running.
Switching your sign-in address
Use /account/email to submit a new email address. We send confirmation messages to both your current and new addresses to verify the change. When the switch completes, you'll receive a security notification so you know it's done.
Shutting down or erasing your data
Submit a removal request through /account/privacy using the email on your account, or write directly to launch@zinndigital.com. We'll email you back detailing exactly what's being deleted: your account, founder profile and all personal information stored against it.
One more thing: the same page, /account/privacy, exports your whole account to a zip you can open in any browser.
Invoices remain on our records for the duration required by law. Full details on data handling are in /privacy.
Questions people ask
- Do I have to receive every email from Velora Launch?
- No. Most notices have one-click unsubscribe links. Use /account/notifications to customise what you get and how often. Security and payment emails always send—those protect your account.
- How do I change the email address I use to sign in?
- Go to /account/email and request a new address. We confirm the change with emails to both addresses. You'll get a security alert once it's live.
- Can you delete my account and personal data completely?
- Yes. Submit a request via /help or email launch@zinndigital.com from your account address. We'll confirm what's being removed. Invoices stay for legal reasons only.