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Fathom vs Retell AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Fathom compared with Retell AI
DetailFathomRetell AI
What it doesAI meeting notetaker that captures what matters and turns conversations into clear, actionable outcomes AI Voice Agent Platform for Phone Call Automation
StageEstablished Established
FoundedNot given Not given
Based inNot given Not given
Pricing modelfreemium usage-based
PricingFree plan for individuals with unlimited recordings and summaries. Premium ($20/month or $16/month annual). Team plan starts at $15/user/month (annual) or $19/month (monthly), 2-user minimum. Business plan from $25/user/month (annual) or $34/month (monthly), 2-user minimum. Enterprise available on q $0.07-$0.31 per minute for voice agents, $0.002+ per message for chat agents, with $10 free credits at signup and no annual contract.
Key features
  • Automatic call transcription and summaries
  • AI-generated action items
  • Bot-free and bot-based recording options
  • CRM field sync to Salesforce and HubSpot
  • Ask Fathom conversational search
  • AI Scorecards for coaching and performance
  • Keyword trackers with Slack routing
  • Deal View summarizing customer interactions
  • Integration with ChatGPT, Claude, and other LLMs
  • Slack, Asana, and Zapier integrations
  • Call transfer between human and AI
  • Book appointments and check availability
  • Knowledge base integration
  • Navigate IVR and handle keypad menus
  • Batch call campaigns and outbound dialing
  • Post-call analysis and transcripts
  • AI quality assurance monitoring
  • Drag-and-drop call flow builder
  • Simulation testing and regression testing
What makes it different
  • Bot-free recording option in beta for increased flexibility
  • Ask Fathom with natural language across all meetings
  • AI Scorecards provide real-time coaching moments
  • Saves 6+ hours per team member weekly on follow-up work
  • 95.7% workflow accuracy benchmarked ahead of 6 platforms
  • ~600ms latency with industry-leading responsiveness
  • Proprietary turn-taking model that knows when to stop and listen
  • Full platform access with no feature gating from day one
  • Production-ready no-code agent builder your team can operate
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)77 no change since last check77 no change since last check
Trust Flow (Majestic)3231
Citation Flow (Majestic)5252
Referring domains (Majestic)56993856

6 details filled in for both companies.

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